faq’s

we work with gel exclusively! Also really proud to say all products are vegan and cruelty free :)

*if you have anything other than that on your nails or product from another technician, we will have to remove it. Please always book a removal if you have ANY product that was not applied by any of our artists. 

* to book you will be asked to introduce your card information. this does NOT mean the booking is paid! the card will function as a retainment so if anything happens (no-show/late cancellation) we will be able to retrieve the value of the services you’ve booked;

* all payments of bookings are final when you are at the salon after the appointment is finished. if you introduced your card to secure the appointment, nothing is or will be charged without your consent.

how to book:

1. click "book here!";
2. select the services you want (if you don’t know or are not sure DM/message/e-mail) - read the descriptions as they have guidances that make it easier to understand;
3. select the time/date/artist;
4. create your account and introduce your card details;
5. read everything throughly before clicking “confirm”;
6. your booking is done! you’ll receive an e-mail with all the details of the booking :) (check spam too!).

• if for any reason you cannot introduce a card please send a DM/message/e-mail through Instagram/Whatsapp/Contact Form. a 50% deposit for the services will be asked at the time of the booking. this deposit could be paid through Tikkie/Paypal/Revolut;
• all payments of bookings are final when you are at the salon after the appointment is finished. if you did a deposit, the rest of the amount will be asked to pay at the end of the appointment.

please contact us through the appropriate channels for any further questions/doubts you may have!

if you have a design in mind and you don't know what to book you can check our nail art section to see some examples or you can also pop a message!

at the studio we accept cash or card payments!

some payment methods include fees:

• card in Fresha: if you want to pay the appointment with the card you booked with, Fresha asks for a fee of 2€. to ensure all artists are paid fairly and full price for the services provided, that fee will be asked to the clients;
• pin card machine: the machine fees are 1,90% (of total value of the services) for EACH payment. again, to ensure all artists are paid fairly and full price for the services provided, that fee will be asked to the clients;

if you don't want to pay any of these fees you can choose any other payment methods.

an ATM machine is close by, right around the corner inside the Albert Heijn. we do advise that if you prefer to pay in cash, that you'd bring it prior to the appointment to avoid any difficulties.

sunday: closed

monday: 10am - 5pm

tuesday: 9am - 8pm

wednesday: 10am - 7pm

thursday: 10am - 7pm

friday: 10am - 7pm

saturday: 11am - 6pm

*these times may change. for the most updated news, follows us on Instagram!

when you enter, you will find a tablet. you are required to do a check-in to pass the first door.

find the name of the salon (local nail gang) and introduce your name.

a door will open to the lobby area.

once you're inside, just wait for one of the artists to pick you up!

there is a 1 Week Warranty that is applicable if any of your nails break/lift/chip in the first 7 days after your appointment. In this case, the repair is free. this is of course subjected to availability of the artists too depending on how many nails need to be repaired. after that week, each repair (each nail) is 5€.

this warranty does not apply if:

• you peeled nails off purposefully;
• you disregarded after care instructions (used really hot water in the first 24H/constantly with no gloves, did cleanings with harsh chemicals with no gloves on, gardening with no gloves, used your nails to open things such as boxes or scrapped them in an attempt to remove something);
• there is neglect or mishandle.

IF, for any reason, you cannot show up to your appointment and you already know it 24H or more prior, you can reschedule/cancel any time on the booking system without being charged.

• no shows: if you don't show up and don't communicate with us why you won't show up for the appointment, you will be asked to pay 100% of the services booked.
• late cancellation: if your appointment is in less than 24H and you want to reschedule/cancel, you will be ask you to pay 50% of the services you booked.

even when a deposit is asked all policies apply so if you’ve sent a deposit and a no-show/late cancellation occurs, deposits are NON-REFUNDABLE.

delays: if you are running late or something happened and you will unfortunately be late to your appointment, our maximum wait time will be 15 MIN. after that, your appointment will be considered a no-show and you will have to pay the FULL amount of the services you’ve booked.

new bookings will not be accepted if these conditions are not resolved.

*any appointments that want to be changed last minute (less than 24H, in case you booked a wrong service) can be cancelled and considered a no show, therefore will be charged the full amount of the services booked. read the descriptions for each service, if you are not sure what to book always reach out!

at any times we do NOT provide refunds.

we are more than happy to accomodate you at the salon to do any changes, although these can be charged depending on the situation.

all the policies stated in these points WILL also be at the end of your scheduling right before you confirm. read them carefully, as these are definite and you will agree to them.